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How do I activate my American Express (Amex) Virtual Pay card?

byMICHAEL BOQUECOSA - 0

What is an American Express Virtual Pay?

American Express (Amex) Virtual Pay is a free virtual prepaid card linked to your GCash account. This enables you to shop online from both local and international sites. It also provides added security in the form of a card that won't get stolen and a security code renewed at your convenience.

How do I activate my Amex card?

You must be a verified GCash user with an active email to apply for an Amex Virtual Pay card. 

Once verified, you can proceed with the steps below:

1. Log in to your GCash account, then tap on Profile at the bottom right of your screen.



2. Tap on My Linked Accounts > American Express Virtual Pay



3. For first-timers, enter your email address and wait for SMS confirmation of your registration.



4. For existing AMEX Virtual Pay holders, tap  Get New Code.

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5. Save and take note of your new code to continue using your American Express Virtual Pay.


Frequently Asked Questions

Can I also activate my AMEX Virtual Pay through USSD?

Yes, simply follow the steps below:

      1. Dial *143#
      2. Select GCash
      3. Select GCash Amex
      4. Select Sign Up
      5. Input email address
      6. Click SEND
      7. You will receive a verification confirmation SMS and an Email with GCash American Express details

Can I also request for security code (CVV) through USSD?

Yes, simply follow the steps below:

      1. Dial *143#
      2. Select GCash
      3. Select GCash Amex
      4. Select Request/Change Security Code
      5. Input email address
      6. Click SEND

What else can I do through USSD?

    • View Account Details
    • Renew Subscription

Will I receive an actual physical card when I activate my AMEX Virtual Pay?

    • No physical card will be sent. Instead, your card is embedded virtually onto your account and also visible through your GCash app

How will I be charged if I purchase from a local site in the Philippines?

    • You will be charged depending on your orders and shipping rates. You may also have it shipped directly to your local address

Why do I see a US address under my AMEX Virtual Pay?

    • It is automatically assigned a virtual US address to be eligible for AMEX. Deliveries will still be shipped to your nominated shipping address when ordering

What is the maximum transaction amount for AMEX?

    • Daily total transactions should not exceed Php40,000
    • Monthly total transactions should not exceed Php100,000

Will my AMEX Virtual Pay expire?

    • Yes, as indicated in the AMEX virtual card
    • You will need to renew your AMEX Virtual Card to continue using
    • To renew via USSD:
      1. Dial *143#
      2. Select GCash
      3. Select GCash American Express Virtual Pay
      4. Select Renew Subscription
      5. Select if Charge to Postpaid Bill/GCash
      6. Confirm with GCash MPIN
    • To renew via GCash App
      1. Open your American Express Virtual Pay inside the GCash App
      2. Click Renew

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